Soporte técnico

Por favor visite esta página si requiere los servicios de soporte técnico de Hikvision a través del servicio en línea, por correo electrónico, o por teléfono.

Soporte técnico

¿En qué podemos ayudarte ?
Please Select...
  • Password reset
  • Unbind device
  • Firmware upgrade
  • Otros
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¿Cómo podemos contactarte ?
Please Select...
  • Asesor
  • Distribuidor
  • Usuario final
  • Contratista general
  • Instalador
  • Marketing Partner
  • Fabricante de equipo original (OEM)
  • Re-vendedor
  • Security Services Company
  • Alarm Receiving Center
  • Integrador de sistemas
  • Technology Partner
Dear customer,
According to the security regulations, we are unfortunately unable to process password reset/unbind requests for installers or end users;
1. If you are an end user, please contact your direct service provider to help you with password reset/unbind . If you are unable to find them, please contact our local distributors.
2. If you are an installer or professional service provider , please submit password reset/unbind cases through Hik Partner Pro.
Thank you for your understanding and cooperation.

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